> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.laposta.org/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.laposta.org/_mcp/server.

# Account

> Overview of the Laposta documentation about your account: logging in, two-step verification, users and roles, the management environment, transferring and moving, the GDPR, the data processing agreement and privacy, and subscriber permissions.

To see what you pay for your account and how to manage your invoices and cancellation, go to [Subscription](/abonnement-overzicht).

## Start here

#### [Forgotten password](/ik-ben-mijn-wachtwoord-vergeten-wat-moet-ik-doen)

Request a reset link via the login page and set a new password.

#### [Creating a new user](/hoe-maak-ik-voor-collegas-extra-logins-aan)

Give colleagues secure access with their own login and permissions.

#### [Data processing agreement with Laposta](/verwerkersovereenkomst-met-laposta)

You agree to this when requesting your account. With a subscription, you can also have your own agreement reviewed.

## All topics

[Logging in Changing My data, forgotten password, Laposta password requirements, Single Sign-On (SSO) and resolving login issues. Browse](/waar-kan-ik-zelf-mijn-login-veranderen)

[Two-step verification Setting up two-step verification, recovery codes and recovery email address, two-step verification with multiple people and issues with two-step verification. Browse](/tweestapsverificatie)

[Users and roles Adding or deleting users, standard roles and assigning permissions. Browse](/hoe-maak-ik-voor-collegas-extra-logins-aan)

[Management environment Managing multiple accounts for departments or brands, logins and costs. Browse](/wat-is-een-beheeromgeving)

[Transferring and moving Transferring your account to a successor and moving between Laposta accounts. Browse](/hoe-draag-ik-mijn-account-over)

[GDPR Privacy legislation, legal bases for email marketing, fines and reporting data breaches. Browse](/hoe-zorg-ik-ervoor-dat-ik-voldoe-aan-de-avg)

[Data processing agreement and privacy Data processing agreement, privacy statement and tracking for opens and clicks. Browse](/verwerkersovereenkomst-met-laposta)

[Subscriber consent Double opt-in, extra checkbox and requesting re-permission with a campaign. Browse](/hoe-maak-ik-een-toestemmingscampagne)