> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.laposta.org/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.laposta.org/_mcp/server.

# Configuring a separate reply-to address for replies from subscribers

> Choose whether replies from subscribers are sent to your sender address or to a separate email address.

The address that receives replies from subscribers is separate from the sender address they see in their inbox. This can be the same email address, but it does not have to be.

When creating a campaign, you can choose in [step 1](/stap-1-vul-basisgegevens-in) whether you also want to use your sender address as the reply-to address. If you choose a different reply-to address, it must be an existing email address.

## Receiving replies at a different address

Suppose you send your newsletter from `info@mysite.co.uk` and your colleague Pauline Paulusma handles the responses. You can then select her address (`p.paulusma@mysite.co.uk`) as the reply-to address. Your subscribers will see in their inbox that the newsletter comes from `info@mysite.co.uk`, while their replies will arrive in Pauline's inbox without your subscribers noticing.

Via Settings → Sender addresses, you can configure for each [added email address](/hoe-voeg-ik-een-nieuw-afzendadres-toe) whether you want to use it by default only as a sender address, only as a reply-to address, or for both.

## Receiving fewer reply emails

Do you send large numbers of newsletters and do you or your colleagues not have time to read all the replies? Then you can create a no-reply address. Just like any other reply-to address, this must be an existing email address. With a no-reply address, you will receive fewer reply emails. Any replies that still come in can be collected in a separate folder and deleted. You can also set up an autoresponder on it, so that your subscribers automatically receive a response.

> **Tip**
>
> Replies to your newsletter are also an opportunity to get in touch with your subscribers. Keep this in mind before setting up a no-reply address.

## Related articles

#### [Adding and confirming a sender address](/hoe-voeg-ik-een-nieuw-afzendadres-toe)

Add a new sender or reply-to address to your account under Settings → Sender addresses…

#### [Entering the basic details in step 1](/stap-1-vul-basisgegevens-in)

Enter a name for your campaign and set the sender, subject and previewtext that your…

#### [Sending a testmail](/kan-ik-van-mijn-nieuwsbrief-eerst-een-testmail-versturen)

Check the layout and content of your newsletter in a real email client before sending…