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Account

To see what you pay for your account and how to manage your invoices and cancellation, go to Subscription.

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Forgotten password

Request a reset link via the login page and set a new password.

Creating a new user

Give colleagues secure access with their own login and permissions.

Data processing agreement with Laposta

You agree to this when requesting your account. With a subscription, you can also have your own agreement reviewed.

All topics

Logging inChanging My data, forgotten password, Laposta password requirements, Single Sign-On (SSO) and resolving login issues.BrowseTwo-step verificationSetting up two-step verification, recovery codes and recovery email address, two-step verification with multiple people and issues with two-step verification.BrowseUsers and rolesAdding or deleting users, standard roles and assigning permissions.BrowseManagement environmentManaging multiple accounts for departments or brands, logins and costs.BrowseTransferring and movingTransferring your account to a successor and moving between Laposta accounts.BrowseGDPRPrivacy legislation, legal bases for email marketing, fines and reporting data breaches.BrowseData processing agreement and privacyData processing agreement, privacy statement and tracking for opens and clicks.BrowseSubscriber consentDouble opt-in, extra checkbox and requesting re-permission with a campaign.Browse