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Transferring your account to a successor

If you are leaving the organisation that uses the account, or if the organisation itself changes, you can transfer the account to someone else. You can edit all the details needed for this yourself.

Transferring an account is different from giving someone else access to work in it. If you create an extra login for a colleague, an additional user is added while the account remains in your name. With a transfer, the other person takes your place. You can do this in two ways:

Go to Login → My data and change the login, password and email address. You can change the name and address of the organisation under Subscription → Billing address. Enter the details of the new user there.

If the details for the administration also change, please submit a new contact person and an updated billing address.

If you want to transfer lists, templates or campaigns to another Laposta account instead, see Moving between Laposta accounts.