Moving data between Laposta accounts

All information in an account is interconnected. As a result, you cannot take everything with you if you want to transfer items from an existing account to a new account, such as an extra account from a management environment. If you are switching from Mailchimp, please follow Switching from Mailchimp.

What can and cannot be transferred?

Item	Can you transfer this?
Lists	Yes, with an export and an import
Templates	Yes, from your management environment, by re-importing, or via the helpdesk
Campaigns	Only as a template from the drag & drop editor
History per subscriber	No, this is lost when exporting and importing
Segments	No, you can export them to Excel, but you have to configure the settings again in the new account
Results of campaigns and lists	No
Automations and their results	No
Sign-up and update forms	No, you have to recreate these in the new account

Transferring lists

You can export your lists from the existing account and then import them into the new account.

If you want to transfer not only the active subscribers, but also the unsubscribed subscribers, follow this order:

First import the unsubscribed subscribers

Import the file containing the subscribers who were unsubscribed in your old account.

Unsubscribe those subscribers yourself

Select the email addresses you just imported and unsubscribe them in your new account.

Then import the active subscribers

Import the file containing your active subscribers now that the unsubscribed subscribers have the correct status.

Transferring templates

How you transfer saved and custom templates to your new account depends on your situation:

Situation	What can you do?
You have a management environment	Export the template from that environment to the new account
You work with your own HTML template that you imported from the internet	Import that template again into your new account
You work without a management environment with your own or a saved template in the drag & drop editor	Ask the helpdesk via helpdesk@laposta.nl to export the template to the new account

Transferring campaigns

You can only take a campaign with you if you create it in the drag & drop editor. Save the campaign as a template in step 4 (while filling in the template) and transfer that template as described above.

Switching from Mailchimp to Laposta

Import your subscriber list and tags from Mailchimp. You will need to recreate your…

Creating a new account in the management environment

Create a new account yourself in your management environment and have templates, sender…

Importing existing contacts from PerfectView

Read which data the PerfectView integration transfers and how to import existing…

Moving subscribers to another list

You can manually copy and paste a single subscriber, or move a large group by exporting…